mySorelle keeps your data on your phone. There is no account, no mySorelle server, and no tracking of any kind. We cannot see what you log, and neither can anyone else through us. The only things that ever leave your phone are subscription billing (handled by Apple or Google) and, if you choose to switch it on, a backup to your own iCloud or Google Drive.
When you use mySorelle you may record your name or nickname, period dates and flow, symptoms, feelings, private notes, and your settings. All of it is stored in a database on your device, protected by your phone's built-in encryption. You can also protect the app itself with Face ID, your fingerprint, or your passcode.
This information is yours. It is never sent to us, and we hold no copy of it. We could not show it, sell it, or hand it over even if asked, because it never reaches us.
Nothing else. The app contains no analytics, no crash-reporting SDKs, no advertising, no trackers, and it makes no other network connections of its own. One honest footnote for Android: Google's own Play billing component inside the app reports anonymous technical diagnostics about itself (library version, whether the store could be reached) to Google. That is Google's, not ours; it carries nothing you log and nothing about you, and we cannot switch it off. Opening our website from the app's Terms or Privacy links loads that page, as any link would.
Reminders are created and shown by your phone itself (local notifications). No notification server is involved. You choose the wording, including wording that does not mention periods at all, and you can switch reminders off any time in the app or in your phone's settings.
Because your data lives only with you, you can exercise your rights directly in the app, at any time and without asking us:
We hold no copy of your health data, so there is nothing for us to look up, correct, or delete on your behalf. The one exception is the anonymous billing record at RevenueCat, which we can have deleted if you ask. If you contact care@mysorelle.app we will see your email address and whatever you write to us; we use it only to reply, we delete support correspondence within 12 months of the last reply (sooner if you ask), and you can ask us to delete it at any time. You also have the right to complain to your data-protection authority.
Where GDPR asks us to name a legal basis: the little processing that exists happens because it is necessary to provide what you asked for. Billing runs on our contract with you (Article 6(1)(b)); replying to your email rests on our legitimate interest in answering you (Article 6(1)(f)). Nothing in the app relies on your consent, because nothing about you is collected.
mySorelle is run by Bayek Limited, a company based in the United Kingdom. So that people in the European Union, the European Economic Area and Switzerland can reach us in their own country, we have appointed DataRep as our Data Protection Representative under Article 27 of the GDPR and under the Swiss Federal Act on Data Protection.
If you are in one of those countries and want to ask about your personal data or use your rights, you can contact DataRep instead of us, whichever you prefer:
If you write by post, please address your letter to "DataRep", not to mySorelle or Bayek Limited, or it may not reach us. Mention mySorelle clearly in the letter itself. Before answering we may ask you to confirm who you are, so that nothing about you is given to anyone else.
You are always welcome to write to us directly at care@mysorelle.app too. DataRep explains how it handles the details you send it at www.datarep.com/privacy-policy.
DataRep is the trading name of Data Protection Representative Limited, 77 Camden Street Lower, Dublin, D02 XE80, Ireland (registered in Ireland, number 616588).
Cycle information is sensitive ("special category") data under GDPR. Our approach is not to safeguard it on a server, but never to collect it at all. The app also makes no diagnosis and gives no medical advice; predictions are estimates from your own logs.
Nothing about the app changes depending on where you live. There is no mySorelle account and no mySorelle server, so your cycle history, symptoms, moods and notes are never collected by us. They stay on your phone and, only if you choose, in your own iCloud or Google Drive.
Consumer health data. Laws such as Washington's My Health My Data Act, and similar laws in Nevada and Connecticut, protect information about your menstrual and reproductive health. We do not collect, share or sell consumer health data. We cannot, because it never reaches us. The only information we ever receive is the anonymous purchase record described above under "What does leave your phone", which contains no health information. This page is our consumer health data privacy policy for those laws.
California and other state privacy laws. You have the right to know what personal information a business holds about you, to have it deleted, to correct it, and not to be discriminated against for exercising those rights. Because we hold nothing about you beyond the anonymous purchase record, there is nothing to look up, sell or share, and we have never sold or shared personal information. If you email care@mysorelle.app we will see your email address and use it only to reply. To exercise any right, write to that address.
Everything else in this policy applies to you in the same way. Your data, your copies, and your controls (export, delete, app lock) are the same on every storefront.
mySorelle is not directed at children under 16. It is a general wellbeing tool, and the store age ratings apply.
If we ever change how the app handles data, we will update this policy, change the effective date, and say plainly in the app what changed before it applies to you. A change that added any collection of your data would be a fundamental change to the product's promise, and we would tell you plainly in the app before it applied — never quietly.
care@mysorelle.app — we usually reply within 2 working days.